Our foodbank works using a voucher referral system. Find out more about how we work.
We are working on contingency plans to ensure that people can be referred to our food bank that are needing help. Many of of referring agencies are not seeing people at their offices and are only accessible by phone call, we are aiming to set us that the organisations can phone or email us or use our e-referral system to make referrals to us we are rolling this out as quick as possible.
If you are a referring agency please email us on [email protected] for the new process to ensure that you can help us support those that need our help
We know that anyone can find themselves at crisis point for a number of different reasons.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis.
Our foodbank works with a number of different agencies, such as the Jobcentre, social work, Action For Children, some mental health teams and some housing associations are just some of those who can make refer people to our foodbank. To find out more about the agencies that hold our vouchers and how you can get help, please contact us.
When you visit a referral agency they will take some basic details from you to complete the voucher. This will help them to identify the cause of your crisis and offer practical guidance. It also means we are able to prepare suitable emergency food for the right number of people.
If you are a front line agency that works with people in crisis and would like to become a registered voucher holder for our foodbank, please contact us to find out more.